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Effective Date: 01/01/2026
Company: RiskComms FZCO
Website: www.riskcomms.com
This Privacy Policy explains how RiskComms FZCO (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit or use our website www.riskcomms.com and associated services, including digital products, online courses, webinars, and consulting engagements. By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and usage information when you interact with our website or services. This includes: a. Information You Provide Directly: - Name - Email address - Country (optional) - Payment details (processed by third parties – we do not store card information) - Any messages or support requests submitted through contact forms b. Automatically Collected Information: - IP address - Browser type and device information - Pages visited, time spent, and interactions (via analytics tools) - Course progress and usage statistics (if enrolled) We use basic analytics through our platform provider (Zenler) to improve the user experience and content delivery.
2. How We Use Your Information
We use your personal information to: - Provide access to our services and content - Process payments and send purchase confirmations - Manage your account and course progress - Deliver emails related to webinars, training, or account activity - Respond to support inquiries - Improve our website and services through analytics - Comply with legal obligations We do not use your data for profiling, automated decision-making, or resale to third parties.
3. Legal Basis for Processing (UAE and International Considerations)
We collect and process personal data based on: - Your consent (e.g., when you sign up for a course or newsletter) - Contractual necessity (e.g., processing your order or granting access to purchased services) - Legitimate interests (e.g., improving our services and ensuring platform security) - Legal obligations, where applicable
4. Sharing Your Information
We may share your information with trusted third parties necessary to operate our business: Third-Party Purpose Zenler Hosting courses, user account management, analytics Stripe / PayPal Payment processing Zoom Hosting webinars and live events Email service providers Sending updates, confirmations, and marketing (if opted in) These providers are under contractual obligations to protect your data and use it only for the agreed purposes.
5. Cookies and Tracking
Our website uses cookies to: - Remember your login and preferences - Track course or webinar progress - Analyse website usage for improvement You can control or disable cookies through your browser settings. Note that disabling cookies may affect your access to certain features.
6. Data Retention
We retain your personal data only for as long as necessary to: - Provide the services you requested - Comply with legal or accounting obligations - Resolve disputes and enforce agreements You can request deletion of your personal data (see Section 8).
7. Security Measures
We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure. This includes: - SSL encryption - Secure payment gateways - Access controls within our platform However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction (e.g., UAE, EU), you may have the right to: - Access the personal data we hold about you - Correct inaccurate or incomplete data - Request deletion of your personal data - Withdraw consent at any time - Object to certain data uses - File a complaint with a supervisory authority To exercise your rights, email us at: contact@riskcomms.com
9. International Data Transfers
As we use third-party service providers located outside the UAE (e.g., Zoom, Stripe), your personal data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers, in line with applicable data protection laws.
10. Email Communication and Marketing
You may receive emails from us related to your account, course participation, or service announcements. If you have opted in to receive marketing emails, you can unsubscribe at any time using the link provided in the email. We do not sell or rent your email address to third parties.
11. Children’s Privacy
Our services are intended for professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Your continued use of our website and services after updates means you accept the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
RiskComms FZCO
Email: contact@riskcomms.com
Website: www.riskcomms.com