Sign up for our newsletter!
Want to stay up-to-date on industry trends?
Helping Organizations Build Stronger Crisis Communication Strategies
Effective communication is critical in times of crisis. Whether you’re a corporation, government agency, or international organization, I help ensure your crisis, risk, and emergency communication strategies are clear, coordinated, and responsive.
With over 25 years of international experience, I provide consulting services to private sector companies, public institutions, and UN agencies, helping them prepare for and manage communication during high-stakes situations.
Developing customized crisis communication frameworks tailored to your industry, risk profile, and organizational structure. I work with corporations, public institutions, and international organizations to create proactive crisis management plans that include clear communication protocols, escalation procedures, media strategies, and response templates. These plans help ensure swift, coordinated, and transparent communication during any crisis situation.
Ensuring clear and transparent communication with employees, customers, government agencies, media, and affected communities is essential during a crisis. I help organizations map key stakeholders, create targeted messaging for different audiences, and establish two-way communication channels that foster engagement and trust. My expertise includes designing multi-lingual, culturally appropriate communication strategies for global and diverse audiences, ensuring effective outreach in any situation.
A well-structured risk and emergency communication strategy is key to mitigating damage and maintaining trust during a crisis. I help organizations develop data-driven, audience-specific strategies that align with public expectations, regulatory requirements, and best practices in crisis response. This includes social media crisis management, real-time monitoring, and strategic messaging frameworks to improve communication effectiveness before, during, and after an emergency.
Crisis response is only as strong as the preparation behind it. I design and facilitate scenario-based crisis simulations, tabletop exercises, and full-scale emergency response drills to help organizations test their communication strategies, coordination processes, and leadership decision-making in real time. These training sessions prepare teams to react effectively under pressure, ensuring they can handle media inquiries, stakeholder concerns, and internal coordination seamlessly.
A well-structured risk and emergency communication strategy is key to mitigating damage and maintaining trust during a crisis. I help organizations develop data-driven, audience-specific strategies that align with public expectations, regulatory requirements, and best practices in crisis response. This includes social media crisis management, real-time monitoring, and strategic messaging frameworks to improve communication effectiveness before, during, and after an emergency.
In high-pressure situations, delivering the right message at the right time can shape public perception and influence crisis outcomes. I assist organizations in crafting concise, clear, and effective crisis communication materials, including press statements, media Q&A documents, key message frameworks, and internal communication scripts. I also provide media training to help spokespersons, executives, and communication teams manage press briefings, interviews, and public statements with confidence.