Terms and Conditions

Effective Date: 01/01/2026
Company: RiskComms FZCO
Website: www.riskcomms.com

Please read these Terms and Conditions (“Terms”) carefully before using our website and services. These Terms govern your access to and use of all services, digital products, and content provided by RiskComms FZCO (“we,” “us,” or “our”). By accessing or using any part of our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to all the Terms, do not use our website or services.

1. About RiskComms FZCO

RiskComms FZCO is a professional consultancy based in Dubai, United Arab Emirates, offering services in crisis, risk, and emergency communication. In addition to consulting, we provide online training, webinars, digital content, and strategic communication tools designed for public and private sector professionals.

2. Eligibility and User Accounts

To access certain services—such as online courses, downloadable materials, or webinars—you may need to create an account. - You must be at least 18 years old to register. - You agree to provide accurate and complete information during registration and to keep your account credentials confidential. - You are responsible for all activity that occurs under your account. - We reserve the right to suspend or terminate accounts that violate these Terms or appear to be used for unauthorised or unlawful purposes.

3. Services and Pricing

We offer various services, including but not limited to: - Online training and courses - Live and recorded webinars - Downloadable digital tools and templates - Strategic consulting engagements All prices are listed in EUR, USD or AED, as specified at the time of checkout. Pricing is subject to change at our discretion. Any promotions or discounts are offered for a limited time and may be withdrawn without notice.

4. Payments and Refunds

Payments must be made in full at the time of purchase via secure third-party processors (Stripe or PayPal). By making a purchase, you agree to the terms of those payment processors. Refund Policy: - Digital products and downloads: All sales are final. Due to the nature of digital content, no refunds will be issued after purchase. - Courses and webinars: Refunds may be issued within 7 days of purchase only if the course has not been accessed. - Consulting services: Terms are outlined in individual service agreements. Unless otherwise agreed, payments are non-refundable. If you experience any issues with a transaction, please contact us at contact@riskcomms.com.

5. Intellectual Property

All content provided through RiskComms FZCO, including but not limited to training materials, frameworks, methodologies, templates, videos, guides, and strategic communication models, is the intellectual property of RiskComms FZCO. You may not: - Copy, reproduce, modify, or distribute any part of the content - Use our content for commercial purposes without written permission - Share login details or grant others access to purchased content Violation of our intellectual property rights may result in legal action.

6. Restrictions on Use

You agree not to use our website or services to: - Engage in any activity that violates local, national, or international law - Attempt to gain unauthorised access to our platform or other users’ accounts - Infringe on our intellectual property or that of others - Harass, abuse, or defame any other person or entity We reserve the right to remove access or take legal action in response to prohibited conduct.

7. Privacy and Data Collection

We collect and store limited personal information to deliver our services. This may include: - Name, email, and country (if provided during registration or purchase) - Course or webinar participation data - Basic analytics (e.g., site usage, time on page) Data is stored securely and used in accordance with our Privacy Policy. We do not sell your data. Third-party providers (e.g., Zenler, Zoom, Stripe, PayPal) may collect and process information as necessary to provide their services.

8. Third-Party Tools and Services

We use third-party platforms to deliver our content and process transactions: - Zenler (course hosting and digital product delivery) - Zoom (live and recorded webinars) - Stripe and PayPal (secure payment processing) Use of these services is subject to their respective terms and privacy policies. We are not responsible for the actions or policies of these third parties.

9. Disclaimers and Limitation of Liability

RiskComms FZCO provides content and services based on extensive experience, research, and industry knowledge. However, all information is provided for general informational and educational purposes only. We make no guarantees about the applicability, reliability, or success of strategies used in actual crisis or emergency events. You acknowledge and agree that:  - You remain fully responsible for your organisation’s decision-making, planning, and execution during any real-world emergency. - We are not liable for any direct or indirect losses, damages, or failures resulting from your use of or reliance on our content or services. To the fullest extent permitted under applicable law, our total liability for any claim shall not exceed the amount paid by you to us for the specific service or product.

10. Termination

We reserve the right to suspend or terminate access to our services or your account at any time, with or without notice, for: - Violation of these Terms - Suspected fraudulent or abusive behaviour - Inactivity or misuse of the platform In such cases, no refunds will be issued.

11. Modifications to Terms

We may update these Terms occasionally. Any changes will be posted on this page with a revised effective date. Your continued use of the website and services after changes are posted signifies your acceptance of the updated Terms.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the jurisdiction of Dubai. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai.

13. Contact Information

If you have questions or concerns about these Terms, please contact us at:
 
RiskComms FZCO
Email: contact@riskcomms.com
Website: www.riskcomms.com